Understand your brand's
issue status at a glance.
Detect and organize brand, campaign, and social issues
from comments and keyword search posts.
See the current issue status
at a glance.
View the complete status of brand, campaign, and social issues detected from comments and keyword search posts — all in one place.
Understand the flow of sentiment
in comments and posts.
Visualize positive/negative ratios from comments and keyword search posts to understand the current state and flow of public opinion about your brand.
Organize issue situations
systematically.
AI summarizes key issue information, organizes representative negative comment examples and response plans to support quick decision-making.
Product quality complaints surged after latest batch shipment. 127 negative comments in 6 hours, focused on packaging damage.
"Package arrived completely damaged. Very disappointed with quality control."
"Third order with packaging issues. Considering switching brands."
Understand the flow of
brand-related keywords.
Track mention trends of keywords and topics related to your brand, and understand which themes are spreading.